We are looking for Client Operations Executives to join us here in ManpowerGroup Singapore.

This role is responsible for delivering customised workforce management solutions fully leveraging on the Group's suite of solutions where we source, assess, develop and manage the talents that enables clients to win.

The role will ensure that contractual compliance is delivered to our clients along with effective service delivery, while driving continual improvement of processes and procedures.

Role Highlights

Serve as primary contact for processing needs and change management
Track process changes and drive documentation updates according to directives
Coordinate and process workforce onboarding, renewals and offboarding
Handle inquiries from stakeholders
Maintain in-depth knowledge on legal requirements (example: Employment Act) and ensure compliance with local legislation is administered
Clearly explain policies and best practices in relation to our and client's workforce operations
Handle day-to-day operations involving interactions with stakeholders and clients

Profile and Experience

Bachelor's Degree with experience in Business Operations and/or Customer Service
Possesses strong communication and time management skills
Possesses an ability to maintain winning relationships with an understanding of cultural differences and modifies communication style effectively
Reliable with the ability to exercise discretion (this role often deals with confidential information)
Meticulous
Ability to work in a fast-paced and dynamic environment; adaptative and flexible when required.

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

Mindy Wong Lay Min (Wang Limin) EA License No.: 02C3423 Personnel Registration No.: R1876894

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Client Operations Executive