An exciting opportunity has arisen for a Sales Manager specialising in textile chemicals, with fluency in Mandarin, to join a leading global organisation based in Hanoi. This role is perfect for someone who thrives on building meaningful connections with clients, particularly within Chinese joint ventures, and who enjoys providing tailored technical solutions that drive business growth. The position offers the chance to work closely with a knowledgeable and supportive team, where your ability to understand client needs and deliver exceptional service will be highly valued. With a focus on both maintaining existing relationships and developing new business opportunities, you will play a pivotal role in shaping the company’s presence in the textile chemicals market. Flexible working arrangements and a collaborative environment ensure you can balance professional success with personal wellbeing.
What you'll do:
As a Sales Manager based in Hanoi, you will immerse yourself in managing key accounts within the Chinese joint venture segment. Your day-to-day responsibilities will revolve around nurturing client relationships through regular engagement, understanding their evolving needs, and offering bespoke technical solutions that foster trust and satisfaction. You will be instrumental in driving business development initiatives by leveraging your industry knowledge to identify untapped opportunities while ensuring existing clients receive consistent value. By collaborating closely with technical teams, you will help resolve any product-related concerns swiftly, reinforcing your reputation as a dependable partner. Your ability to analyse market dynamics and anticipate challenges will enable you to recommend strategic actions that keep the company ahead of competitors. Regular reporting on your activities ensures transparency and alignment with broader organisational objectives. Through active participation in team discussions and cross-functional coordination, you will contribute meaningfully to a culture of shared success.
- Oversee a dedicated portfolio of Chinese joint venture customers, ensuring their needs are met through attentive service and expert guidance.
- Drive sales performance by identifying new business opportunities within existing accounts while actively seeking out potential new clients in the textile chemicals sector.
- Develop strong, long-lasting relationships with customers by understanding their unique requirements and delivering tailored solutions that align with their objectives.
- Provide first-line technical support for Mandarin-speaking clients, addressing inquiries promptly and collaborating with internal teams to resolve complex issues efficiently.
- Monitor credit performance and manage receivables according to business guidelines, taking corrective action as needed to maintain healthy financial relationships.
- Coordinate activities across various departments to ensure seamless delivery of products and services that meet or exceed customer expectations.
- Prepare detailed reports on customer visits, sales efforts, competitive activity, and strategies using designated global reporting tools for monthly management review.
- Anticipate commercial challenges such as market trends or competitor actions, recommending proactive measures to strengthen market position.
- Maintain up-to-date knowledge of product lines to effectively address customer questions and provide informed recommendations.
- Participate actively in team meetings via conference calls, contributing insights and supporting collective goals.
What you bring:
To excel as a Sales Manager, you will bring a robust blend of academic qualifications—ideally holding a bachelor’s degree relevant to textiles or chemistry—and substantial hands-on experience from within the textile chemicals industry. Your background should reflect not only technical proficiency but also an empathetic approach towards understanding customer requirements. Experience working directly with textile dyes or chemicals will allow you to provide insightful guidance during client engagements. Your fluency in Mandarin is vital for building rapport with Chinese joint venture partners while your command of English ensures smooth collaboration internally. Familiarity with digital tools enhances your efficiency when analysing market data or preparing reports. A history of achieving sales targets underscores your dependability as a results-oriented professional who values long-term relationships over short-term gains. Your interpersonal strengths—such as empathy, clear communication, patience, and teamwork—will be central to creating positive experiences for both clients and colleagues alike.
- Bachelor’s degree in Textile Engineering, Chemistry or Chemical Engineering is essential for this role as it provides the foundational knowledge required for technical sales discussions.
- A minimum of five years’ experience in technical sales within the textile industry or textile chemicals sector demonstrates your proven ability to achieve targets and build lasting client partnerships.
- At least three years’ hands-on experience applying textile dyes and chemicals ensures you can offer practical advice and solutions to customers facing real-world challenges.
- Fluency in both Mandarin (verbal and written) and English is crucial for effective communication with clients and colleagues across different regions.
- Familiarity with the latest advancements in textile dyes and chemical technologies allows you to stay ahead of industry trends when advising customers.
- Proficiency in using PC-based software for managing marketing information supports efficient data analysis and reporting tasks.
- Local sales or sales management experience equips you with valuable insights into regional market dynamics and customer preferences.
- A deep understanding of multiple product lines enables you to address diverse client needs comprehensively during consultations.
- Excellent interpersonal skills facilitate positive interactions with customers while fostering teamwork within the organisation.
- Demonstrated ability to manage key accounts is considered an asset as it highlights your capacity for handling complex client portfolios.
What sets this company apart:
This organisation stands out as a global leader renowned for its commitment to quality, innovation, and sustainability within the textile chemicals industry. Employees benefit from being part of an inclusive environment where diversity is celebrated and every voice matters. The company places great emphasis on professional development through ongoing training opportunities designed to expand your expertise while supporting career progression. Flexible working arrangements cater to individual needs without compromising on productivity or team cohesion. Collaboration is at the heart of daily operations; staff are encouraged to share ideas openly which fosters creativity alongside operational excellence. The leadership team is approachable and genuinely invested in employee wellbeing—ensuring that everyone feels supported both professionally and personally. By joining this forward-thinking organisation, you become part of a network that values integrity, mutual respect, and shared achievement above all else.
What's next:
If you are ready to take the next step in your career by joining a supportive team where your skills make a real difference, this could be the perfect opportunity for you!
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.
