Program Leadership & Delivery
- Define and own the program vision, roadmap, and delivery plan for implementation (core banking, channels, and ecosystem integrations).
- Lead the end-to-end delivery lifecycle including solution design, customization, data migration, testing, cutover, and post-go-live stabilization.
- Drive delivery excellence through robust governance, tracking, reporting, and quality assurance mechanisms.
Transformation Management Office (TMO) Setup & Governance
- Establish and lead the Transformation Management Office (TMO) to provide governance and oversight for the core modernization program.
- Define the program governance structure, escalation framework, and integrated implementation plan, mapping key business and technology dependencies.
- Set up governance forums, processes, templates, and decision-making protocols for reporting, escalation, and issue resolution.
- Monitor and track program progress across scope, timeline, resourcing, budget, risks, issues, change requests, and dependencies.
- Consolidate and produce management reporting for regular forums such as Initiative Council and Steering Committee meetings.
- Define and align a RACI / responsibility matrix across all stakeholders (bank teams, System Integrators, and partners).
- Define the transition approach and knowledge transfer plan between parties (e.g., Accenture to client teams).
Stakeholder Management
- Act as the primary point of contact for the bank’s C-level executives, business leaders, regulators, and vendor partners.
- Align cross-functional teams (business, IT, operations, risk, compliance) to ensure requirements and outcomes are met.
- Provide clear and consistent communication to executive sponsors, steering committees, and external stakeholders.
Technology & Vendor Management
- Manage relationships with system integrators, technology partners, and external consultants.
- Support the bank in reviewing and providing recommendations on the SI and contracts, focusing on scope coverage and alignment the responsibility matrix (non-legal advisory).
- Ensure vendor deliverables, SLAs, and contracts are tracked and enforced.
- Challenge vendors where needed to ensure fit-for-purpose and timely solutions.
Risk & Change Management
- Establish robust program risk management frameworks, proactively identifying, escalating, and resolving risks/issues.
- Lead business change management, ensuring business readiness, training, and adoption across impacted functions.
- Drive regulatory and compliance alignment throughout the program.
Financial & Resource Management
- Own the program budget, resourcing plan, and commercial governance.
- Ensure delivery is on time, within scope, and within budget while optimizing resource allocation (internal teams and partners).
Job Qualifications
Bachelor's degree in Computer Science, Business Administration, Engineering, or Finance required.
10+ years of experience in IT or program delivery.
Experience with core banking systems implementation.
Proven track record in end-to-end program delivery, budget management, risk mitigation, and establishing governance frameworks.
Deep understanding of banking operations, regulatory compliance, risk management, and financial services processes
Exceptional stakeholder management capabilities with C-level executives, strong communication skills, and ability to lead cross-functional teams
