SENIOR KEY ACCOUNT MANAGER - CONSUMER ELECTRONICS
Salary: Competitive and based on experience
Location: Ho Chi Minh city
Keywords: Key Account Management, Retail Sales, ICT, Consumer Electronics, Home Appliances, Team Collaboration, Client Relationships, Sales Reporting, Partner Development, Customer Satisfaction
An exciting opportunity has arisen for a Senior Key Account Manager to join a leading organisation in Ho Chi Minh, specialising in the ICT, computer engineering, and home electrics sectors. This role is perfect for someone who thrives on building meaningful connections with key retailers and resellers, ensuring their needs are met while driving business growth. The company offers a supportive environment where your expertise will be valued, and you will benefit from comprehensive social insurance from day one, 24/7 health coverage, a 13th salary, quarterly bonuses, and annual team-building trips. If you are passionate about nurturing long-term partnerships and have a proven track record in consumer sales, this is your chance to make a significant impact within a collaborative and forward-thinking team.
* Enjoy immediate access to social insurance during your probation period, along with 24/7 health insurance coverage for peace of mind.
* Benefit from generous rewards including a 13th salary, quarterly performance bonuses, and yearly team-building trips that foster strong team spirit.
* Work in an inclusive environment that values collaboration across internal teams and external partners, supporting your professional growth and success.
What you'll do:
As a Senior Key Account Manager based in Ho Chi Minh City, you will play a pivotal role in shaping the success of the company’s consumer sales division. Your day-to-day responsibilities will revolve around managing key accounts within the ICT, computer engineering, and home electrics sectors. You will be entrusted with nurturing existing relationships while proactively seeking out new business opportunities among retailers and dealers. By preparing comprehensive sales reports and staying informed about market dynamics, you will help steer strategic decisions that enhance profitability. Your ability to collaborate effectively with both internal colleagues and external partners will be crucial in delivering exceptional service standards. Success in this position requires a genuine commitment to customer satisfaction, meticulous attention to detail when reporting on performance metrics, and an enthusiasm for working together towards shared goals.
* Manage relationships with assigned retailers and resellers in the southern region, acting as the primary point of contact to ensure their satisfaction and loyalty.
* Identify and approach new retailers and dealers to expand the distribution network within the ICT, computer engineering, and home electrics markets.
* Prepare detailed weekly reports covering sales-in, sales-out, inventory levels, and forecasts to support data-driven decision-making.
* Monitor market trends by keeping up-to-date with competitors’ activities, industry developments, and product innovations to maintain a competitive edge.
* Develop tailored partner sales plans that align with both company objectives and client needs to drive mutual growth.
* Foster positive relationships with partners through regular communication, understanding their requirements, and providing effective solutions.
* Collaborate closely with internal teams such as channel management, product management, marketing, and logistics to ensure seamless operations.
* Support distributors and channel partners by addressing their concerns promptly and offering guidance on best practices for maximising sales opportunities.
* Participate actively in cross-functional meetings to share insights from the field and contribute to strategic planning initiatives.
* Undertake additional tasks as assigned by the National SMB Sales Head cum Consumer Sales Lead to support overall business objectives.
What you bring:
The ideal candidate for the Senior Key Account Manager position brings not only technical knowledge but also outstanding interpersonal abilities that foster trust-based relationships with clients. Your background should include substantial experience handling key accounts within relevant industries such as ICT or consumer electronics. A history of successfully expanding distribution networks demonstrates your proactive approach to business development. You are comfortable navigating complex situations where adaptability is vital—whether responding swiftly to market changes or balancing competing priorities. Your proficiency with Microsoft Office tools enables you to deliver clear analyses that inform strategic choices. Above all else, your dedication to working collaboratively ensures that both internal stakeholders and external partners feel supported at every stage of the process.
* A bachelor’s degree is required; preference given to those who graduated from foreign trade universities or hold qualifications in business, economics or IT-related fields.
* At least five years of experience in key account management or retail sales within ICT, consumer electronics or household electrical appliances sectors is essential.
* Demonstrated ability to lead teams or projects within a commercial environment is highly desirable.
* Excellent verbal and written communication skills are necessary for building rapport with clients and collaborating internally.
* Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint is required for effective reporting and presentations.
* Experience working under pressure in environments characterised by rapid change is important for adapting quickly to evolving priorities.
* A proven track record of developing successful partnerships with retailers or resellers is advantageous.
* Strong organisational skills are needed for managing multiple accounts simultaneously while maintaining high standards of service delivery.
* A collaborative mindset that values teamwork across departments ensures smooth coordination of activities related to account management.
What sets this company apart:
This organisation stands out as an employer of choice due to its unwavering commitment to employee well-being and professional development. From the very first day—even during probation—you will enjoy full social insurance coverage alongside comprehensive 24/7 health protection. The company recognises hard work through attractive financial incentives such as a 13th salary payment and quarterly bonuses tied directly to performance outcomes. Annual team-building trips provide valuable opportunities for personal connection outside the workplace while reinforcing a sense of unity among colleagues. With a culture rooted in inclusivity and cooperation across all levels of the business—from channel management through logistics—employees are empowered to share ideas openly and contribute meaningfully towards collective achievements. This supportive environment not only nurtures individual growth but also drives sustained organisational success within highly competitive markets.
What's next:
If you are ready to take your career as a Senior Key Account Manager to new heights within an inclusive team environment that values your contributions, we encourage you to apply now!
Apply today by clicking on the link provided—your next rewarding career move awaits!
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.
